We offer different baggage allowances based on either the weight concept or the piece concept – depending on your cabin class. This is in line with international regulations.
Should you find that your luggage did not arrive with you on your flight, you may rest assured that we always strive to repatriate your baggage utmost priority.
Weight allowed for passengers on economy class for direct flights is 30KG per passenger.
(Excluding flights from Damascus to Erbil and vice versa allowable weight is 20 kg)
Every traveler is allowed to bring only one handbag to the airplane cabin; that does not exceed 7kG .
As for domestic flights, it is only 10KG.
Weight allowed for passengers on business class is 40KG in addition to a 7KG as handbag.
For infant who did not exceed two years, the allowed weight is 10KG.
Travelers are advised to contact our offices or the general sales agents to learn more about allowed weight in their final destinations when they are travelling as transit, due to the differences applicable in weight policies on different Airlines.
Excess baggage rate may differ based on your final destinations.
We recommend passengers who have excess baggage to contact our offices for further information.
Passengers may pay for their excess baggage at our offices before their departure flights date in order to manage their time at the Airport and to make their flight easier.
Some articles shall not be carried in passengers cabin baggage due to security reasons.